Cancellation Policy

Join thousands of healthcare professionals who are streamlining their workflow and improving patient satisfaction.

We understand that circumstances can change, and our cancellation policy ensures that both patients and healthcare providers have clear expectations.

  1. Cancellation by Patients

    • Patients can cancel or reschedule appointments up to 24 hours before the scheduled time without penalty. After this period, a cancellation fee may apply.
  2. Cancellation by Providers

    • Healthcare providers must notify patients of any appointment cancellations at least 24 hours in advance. Failure to do so may result in a cancellation fee.
  3. No-Show Policy

    • Patients who miss appointments without prior cancellation may be subject to a no-show fee, depending on the provider’s policy.
  4. Refunds for Cancellations

    • Refunds for canceled appointments are available only in cases where the cancellation is initiated by the healthcare provider or due to technical issues with the platform.